{"id":26112,"date":"2022-10-02T15:26:43","date_gmt":"2022-10-02T13:26:43","guid":{"rendered":"https:\/\/www.wasaline.com\/?page_id=26112"},"modified":"2024-07-09T12:59:38","modified_gmt":"2024-07-09T10:59:38","slug":"faq-app-version","status":"publish","type":"page","link":"https:\/\/www.wasaline.com\/en\/faq-app-version\/","title":{"rendered":"FAQ (app version)"},"content":{"rendered":"[av_one_full first min_height='' vertical_alignment='av-align-top' space='' row_boxshadow='' row_boxshadow_width='10' row_boxshadow_color='' custom_margin='' margin='0px' av-desktop-margin='' av-medium-margin='' av-small-margin='' av-mini-margin='' mobile_breaking='' mobile_column_order='' border='' border_style='solid' border_color='' radius='' min_col_height='' padding='' av-desktop-padding='' av-medium-padding='' av-small-padding='' av-mini-padding='' svg_div_top='' svg_div_top_color='#333333' svg_div_top_width='100' svg_div_top_height='50' svg_div_top_max_height='none' svg_div_top_flip='' 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av-small-margin_sync='true' av-mini-margin='' av-mini-margin_sync='true' headline_padding='' headline_padding_sync='true' av-desktop-headline_padding='' av-desktop-headline_padding_sync='true' av-medium-headline_padding='' av-medium-headline_padding_sync='true' av-small-headline_padding='' av-small-headline_padding_sync='true' av-mini-headline_padding='' av-mini-headline_padding_sync='true' padding='10' av-desktop-padding='' av-medium-padding='' av-small-padding='' av-mini-padding='' icon_padding='10' av-desktop-icon_padding='' av-medium-icon_padding='' av-small-icon_padding='' av-mini-icon_padding='' link='' link_target='' title_attr='' id='' custom_class='' template_class='' element_template='' one_element_template='' av_uid='av-lalimaen' sc_version='1.0' admin_preview_bg='']\r\nAnswers to frequently asked questions\r\n[\/av_heading]\r\n\r\n[av_codeblock wrapper_element='' wrapper_element_attributes='' codeblock_type='' alb_description='' id='' custom_class='' template_class='' 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svg_div_top='' svg_div_top_color='#333333' svg_div_top_width='100' svg_div_top_height='50' svg_div_top_max_height='none' svg_div_top_opacity='' svg_div_bottom='' svg_div_bottom_color='#333333' svg_div_bottom_width='100' svg_div_bottom_height='50' svg_div_bottom_max_height='none' svg_div_bottom_opacity='' fold_type='' fold_height='' fold_more='L\u00e4s mer' fold_less='Read less' fold_text_style='' fold_btn_align='' column_boxshadow_width='10' column_boxshadow_color='' background='bg_color' background_color='' background_gradient_direction='vertical' background_gradient_color1='#000000' background_gradient_color2='#ffffff' background_gradient_color3='' src='' attachment='' attachment_size='' background_position='top left' background_repeat='no-repeat' highlight_size='1.1' fold_overlay_color='' fold_text_color='' fold_btn_color='theme-color' fold_btn_bg_color='' fold_btn_font_color='' size-btn-text='' av-desktop-font-size-btn-text='' av-medium-font-size-btn-text='' 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title_attr='' alt_attr='' mobile_display='' mobile_col_pos='0' id='' custom_class='' template_class='' aria_label='' element_template='' one_element_template='' av_uid='av-laljq53i' sc_version='1.0']\r\n\r\n[av_icon_box icon='ue8cf' font='entypo-fontello' title='Booking a trip' position='left' icon_style='' boxed='' font_color='' custom_title='' custom_content='' color='' custom_bg='' custom_font='' custom_border='' custom_title_size='' av-desktop-font-size-title='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' custom_content_size='' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' heading_tag='h2' heading_class='' link='' linktarget='' title_attr='' linkelement='' id='' custom_class='' template_class='' element_template='' one_element_template='' av_uid='av-lalisr6r' sc_version='1.0' admin_preview_bg=''][\/av_icon_box]\r\n\r\n[av_toggle_container faq_markup='' initial='0' mode='toggle' sort='' styling='av-minimal-toggle' colors='' font_color='' background_color='' border_color='' toggle_icon_color='' colors_current='' font_color_current='' toggle_icon_color_current='' background_current='' background_color_current='' background_gradient_current_direction='vertical' background_gradient_current_color1='#000000' background_gradient_current_color2='#ffffff' background_gradient_current_color3='' hover_colors='' hover_font_color='' hover_background_color='' hover_toggle_icon_color='' size-toggle='' av-desktop-font-size-toggle='' av-medium-font-size-toggle='' av-small-font-size-toggle='' av-mini-font-size-toggle='' size-content='' av-desktop-font-size-content='' av-medium-font-size-content='' av-small-font-size-content='' av-mini-font-size-content='' heading_tag='h3' heading_class='' alb_description='' id='' custom_class='' template_class='' element_template='' one_element_template='' av_uid='av-molamhm5' sc_version='1.0' admin_preview_bg='']\r\n[av_toggle title='Age limits' tags='' custom_id='' element_template='' one_element_template='' av_uid='' sc_version='1.0' title_open='' title_pos='' slide_speed='' aria_collapsed='' aria_expanded='' ]\r\n<strong>Route trips<\/strong>\r\n\r\nChildren and youngsters under 18 years can travel alone on scheduled trips if they have a written permit from their parent or guardian.\r\n\r\n<strong>Cruises and hotel packages<\/strong>\r\n\r\nAge limit for all types of cruises and hotel packages is 18 years.\r\n\r\n<a href=\"https:\/\/www.wasaline.com\/en\/important-information\/age-limits\/\">Age limits at Wasaline \u2192<\/a>\r\n[\/av_toggle]\r\n[av_toggle title='Booking service' tags='' custom_id='booking-service' element_template='' one_element_template='' av_uid='' sc_version='1.0' title_open='' title_pos='' slide_speed='' aria_collapsed='' aria_expanded='' ]\r\n<a href=\"https:\/\/www.wasaline.com\/en\/contact-details\/\">Booking service contact details and opening hours \u2192<\/a>\r\n[\/av_toggle]\r\n[av_toggle title='Cancellation' tags='' custom_id='cancellation' element_template='' one_element_template='' av_uid='' sc_version='1.0' title_open='' title_pos='' slide_speed='' aria_collapsed='' aria_expanded='' ]\r\nYou can cancel your booking by visiting the link found on the booking confirmation.\r\n\r\nA refund requires that the booking has been cancelled according to the cancellation policy. Partial or complete refund will be credited automatically to the card that was used to create the booking.\r\n\r\nYou may also contact our booking service. Please have your reference number available.\r\n\r\n<a href=\"https:\/\/www.wasaline.com\/en\/contact-details\/\">Booking service contact details \u2192<\/a>\r\n<a href=\"https:\/\/www.wasaline.com\/en\/travel-cancellation-and-transportation-terms\/#toggle-id-21\">Change and cancellation policy \u2192<\/a>\r\n[\/av_toggle]\r\n[av_toggle title='Change of booking' tags='' custom_id='change-of-booking' element_template='' one_element_template='' av_uid='' sc_version='1.0' title_open='' title_pos='' slide_speed='' aria_collapsed='' aria_expanded='' ]\r\nYou can make changes to your booking by visiting the link found on the booking confirmation.\r\n\r\nYou may also contact our booking service. Please have your reference number available.\r\n\r\nChanges to booking may invoke costs. Please see our change and cancellation policy.\r\n\r\n<a href=\"https:\/\/www.wasaline.com\/en\/contact-details\/\">Booking service contact details \u2192<\/a>\r\n<a href=\"https:\/\/www.wasaline.com\/en\/travel-cancellation-and-transportation-terms\/#toggle-id-21\">Change and cancellation policy \u2192<\/a>\r\n[\/av_toggle]\r\n[av_toggle title='Environmental and fuel surcharge' title_open='' tags='' title_pos='' slide_speed='' custom_id='surcharge' aria_collapsed='' aria_expanded='' element_template='' one_element_template='' av_uid='av-molamcsh' sc_version='1.0']\r\nEnvironmental and fuel surcharge is applied to all our ticket types, and they will also apply to groups and freight.\r\n\r\n<a href=\"https:\/\/www.wasaline.com\/en\/environmental-fee\/\">Environmental and fuel surcharge \u2192<\/a>\r\n[\/av_toggle]\r\n[av_toggle title='How to book' title_open='' tags='' title_pos='' slide_speed='' custom_id='how-to-book' element_template='' one_element_template='' av_uid='' sc_version='1.0' aria_collapsed='' aria_expanded='' ]\r\nYou can book a trip at Wasaline via following sales channels:\r\n<ul>\r\n \t<li><a href=\"https:\/\/booking.wasaline.com\/en\/book\/ticket\/journeySearch\/\">Wasaline online booking<\/a> (closes 3 hours before departure)<\/li>\r\n \t<li><a href=\"https:\/\/www.wasaline.com\/en\/wasalines-app-and-gates\/\">Wasaline mobile app<\/a> (closes 3 hours before departure)<\/li>\r\n \t<li><a href=\"https:\/\/www.wasaline.com\/en\/contact-details\/\">Booking service<\/a> by phone, e-mail or website chat*<\/li>\r\n \t<li>Ferry ticket agents<\/li>\r\n \t<li><a href=\"https:\/\/www.wasaline.com\/en\/tour-operators\/\">Tour operators<\/a><\/li>\r\n<\/ul>\r\n*) An administration fee of 10\u20ac\/110 SEK per booking is added\r\n[\/av_toggle]\r\n[av_toggle title='Payment' tags='' custom_id='payment' element_template='' one_element_template='' av_uid='' sc_version='1.0' title_open='' title_pos='' slide_speed='' aria_collapsed='' aria_expanded='' ]\r\nYou can make the payment for your trip according to the instructions on our website in connection with your booking or directly at the departure port.\r\n\r\nIn Vaasa terminal you can pay for the trip in cash, but we prefer card payment. Please note that it is not possible to pay with cash in the port of Ume\u00e5.\r\n\r\n<a href=\"https:\/\/www.wasaline.com\/en\/travel-cancellation-and-transportation-terms\/#toggle-id-10\">We accept the following payment cards \u2192<\/a>\r\n[\/av_toggle]\r\n[av_toggle title='Personal information' tags='' custom_id='personal-information' element_template='' one_element_template='' av_uid='' sc_version='1.0' title_open='' title_pos='' slide_speed='' aria_collapsed='' aria_expanded='' ]\r\nDeclare the following personal information when booking:\r\n<ul>\r\n \t<li><strong>Booking contact (you):<\/strong> First and last name, address, nationality, phone number, e-mail address<\/li>\r\n \t<li><strong>All passengers<\/strong>: First and last name, date of birth, sex, nationality, disability\/limited mobility<\/li>\r\n<\/ul>\r\n[\/av_toggle]\r\n[av_toggle title='Pets' tags='' custom_id='pets' element_template='' one_element_template='' av_uid='' sc_version='1.0' title_open='' title_pos='' slide_speed='' aria_collapsed='' aria_expanded='' ]\r\nPets traveling along must be declared when booking a trip, as w\r\n\r\nA fee is charged for pets, regardless of whether they remain in the vehicle for the duration of the trip, or whether they are taken into the passenger facilities.\r\n\r\n<a href=\"https:\/\/www.wasaline.com\/en\/important-information\/traveling-with-pets\/\">Traveling with pets \u2192<\/a>\r\n[\/av_toggle]\r\n[av_toggle title='Terms and conditions' tags='' custom_id='terms-and-conditions' element_template='' one_element_template='' av_uid='' sc_version='1.0' title_open='' title_pos='' slide_speed='' aria_collapsed='' aria_expanded='' ]\r\n<a href=\"https:\/\/www.wasaline.com\/en\/travel-cancellation-and-transportation-terms\/\">Travel-, cancellation and transportation terms \u2192<\/a>\r\n[\/av_toggle]\r\n[av_toggle title='Travel types' tags='' custom_id='travel-types' element_template='' one_element_template='' av_uid='' sc_version='1.0' title_open='' title_pos='' slide_speed='' aria_collapsed='' aria_expanded='' ]\r\n<strong>Route trips<\/strong>\r\n\r\nWe transport passengers, vehicles and cargo between Vaasa and Ume\u00e5 all-year round. The travel time is 3.5 to 4 hours.\r\n\r\n<a href=\"https:\/\/www.wasaline.com\/en\/route-trips\/\">Route trips \u2192<\/a>\r\n\r\n<strong>Day cruises<\/strong>\r\n\r\nWe operate day cruises between Vaasa and Ume\u00e5 all-year round. We offer two types of cruises:\r\n\r\nDay cruise\r\n<ul>\r\n \t<li>Port stop at most 2 hours<\/li>\r\n \t<li>No disembarkation during port stop<\/li>\r\n \t<li>Cabins and lounge seats are booked for the entire cruise<\/li>\r\n \t<li>No vehicles<\/li>\r\n<\/ul>\r\nDay cruise with a visit ashore\r\n<ul>\r\n \t<li>Port stop over 2 hours<\/li>\r\n \t<li>Passengers must disembark the ship<\/li>\r\n \t<li>Personal items must be collected from cabins and lockers<\/li>\r\n \t<li>Cabins and lounge seats are booked separately for outbound and return trip<\/li>\r\n \t<li>Possibility to book with vehicle<\/li>\r\n<\/ul>\r\n<a href=\"https:\/\/www.wasaline.com\/en\/campaigns\/\">Day cruises and campaigns \u2192<\/a>\r\n\r\n<strong>Hotel packages<\/strong>\r\n\r\nWe co-operate with hotels in both Finland and Sweden and can offer good prices for the hotel packages including both ferry ticket and accommodation.\r\n\r\n<a href=\"https:\/\/www.wasaline.com\/en\/hotel-packages\/\">Hotel packages \u2192<\/a>\r\n[\/av_toggle]\r\n[av_toggle title='Vehicles' tags='' custom_id='vehicles' element_template='' one_element_template='' av_uid='' sc_version='1.0' title_open='' title_pos='' slide_speed='' aria_collapsed='' aria_expanded='' ]\r\nInclude the following details when booking a trip with a vehicle:\r\n<ul>\r\n \t<li>Registration number<\/li>\r\n \t<li>Measurements of the vehicle<\/li>\r\n<\/ul>\r\nOne booking can include only one vehicle to ensure a smooth automated check-in experience. When booking a trip for more than one vehicle, please create separate bookings for each one.\r\n\r\n<a href=\"https:\/\/www.wasaline.com\/en\/important-information\/vehicles-on-board\/\">Vehicles on board \u2192<\/a>\r\n[\/av_toggle]\r\n[\/av_toggle_container]\r\n\r\n[\/av_one_full][av_one_full first min_height='av-equal-height-column' vertical_alignment='av-align-top' space='' row_boxshadow_width='10' row_boxshadow_color='' margin='0px' margin_sync='true' av-desktop-margin='' av-desktop-margin_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-small-margin='' av-small-margin_sync='true' av-mini-margin='' av-mini-margin_sync='true' mobile_breaking='' mobile_column_order='' border='' border_style='solid' border_color='#003865' radius='' radius_sync='true' min_col_height='' padding='' padding_sync='true' av-desktop-padding='' av-desktop-padding_sync='true' av-medium-padding='' av-medium-padding_sync='true' av-small-padding='' av-small-padding_sync='true' av-mini-padding='' 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linktarget='' link_hover='' title_attr='' alt_attr='' mobile_display='' mobile_col_pos='0' id='' custom_class='' template_class='' aria_label='' element_template='' one_element_template='' av_uid='av-ca7ly2c' sc_version='1.0']\r\n[av_icon_box icon='ue842' font='entypo-fontello' title='Before your trip' position='left' icon_style='' boxed='' font_color='' custom_title='' custom_content='' color='' custom_bg='' custom_font='' custom_border='' custom_title_size='' av-desktop-font-size-title='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' custom_content_size='' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' heading_tag='h2' heading_class='' link='' linktarget='' title_attr='' linkelement='' id='' custom_class='' template_class='' element_template='' one_element_template='' av_uid='av-lalj2ip0' sc_version='1.0' admin_preview_bg=''][\/av_icon_box]\r\n\r\n[av_toggle_container faq_markup='' initial='0' mode='toggle' sort='' styling='av-minimal-toggle' colors='' font_color='' background_color='' border_color='' toggle_icon_color='' colors_current='' font_color_current='' toggle_icon_color_current='' background_current='' background_color_current='' background_gradient_current_direction='vertical' background_gradient_current_color1='#000000' background_gradient_current_color2='#ffffff' background_gradient_current_color3='' hover_colors='' hover_font_color='' hover_background_color='' hover_toggle_icon_color='' size-toggle='' av-desktop-font-size-toggle='' av-medium-font-size-toggle='' av-small-font-size-toggle='' av-mini-font-size-toggle='' size-content='' av-desktop-font-size-content='' av-medium-font-size-content='' av-small-font-size-content='' av-mini-font-size-content='' heading_tag='h3' heading_class='' alb_description='' id='' custom_class='' template_class='' element_template='' one_element_template='' av_uid='av-mmjmnvve' sc_version='1.0' admin_preview_bg='']\r\n[av_toggle title='Boarding pass' title_open='' tags='' title_pos='' slide_speed='' custom_id='boarding-pass' element_template='' one_element_template='' av_uid='' sc_version='1.0' ]\r\n<strong>Passengers without a vehicle<\/strong>\r\n\r\nIf you have paid for the trip in full, you have received a booking confirmation in PDF format by email. At the end of the document, you will find the boarding passes for each passenger included in the reservation. For easier printing, each pass is placed on its own page.\r\n\r\nYou can use the boarding pass directly from your phone, printed out or through the Wasaline mobile app. You can also request to print the boarding pass at the customer service desk.\r\n\r\n<strong>Passengers without a vehicle, hotel packages<\/strong>\r\n\r\nCollect your boarding pass from the check-in counter in the terminal. The booking confirmation for hotel packages does not contain boarding passes and cannot be opened in the Wasaline mobile app.\r\n\r\n<strong>Passengers in vehicles\r\n<\/strong>\r\n\r\nBoarding passes for the vehicle driver and passengers on board the vehicle are printed during check-in using the automated kiosks at the vehicle gates.\r\n\r\n<a href=\"https:\/\/www.wasaline.com\/en\/important-information\/vehicles-on-board\/\">Vehicles on board \u2192<\/a>\r\n\r\n<strong>Services connected to the pass<\/strong>\r\n\r\nServices such as Archipelago Buffet meal or lounge access may have been attached to your boarding pass. Keep the pass with you throughout the trip and scan the QR code to access services.\r\n\r\n<span data-olk-copy-source=\"MessageBody\">Please consider the environment before printing the booking confirmation or boarding passes. <\/span>\r\n[\/av_toggle]\r\n[av_toggle title='Bus or taxi to port' tags='' custom_id='bus-or-taxi' element_template='' one_element_template='' av_uid='' sc_version='1.0' title_open='' title_pos='' slide_speed='' ]\r\nThere is a transfer bus between Vaasa travel centre and the terminal.\r\n\r\n<a href=\"https:\/\/www.wasaline.com\/en\/transfer-traffic-in-vasa\/\">Transfer traffic in Vaasa \u2192<\/a>\r\n\r\nDepending of advance demand, a transfer service taxi, minibus or bus service is operated between Ume\u00e5 city centre and the terminal. Book your seat at the latest 3 hours before the scheduled departure time of the bus.\r\n\r\n<a href=\"https:\/\/www.wasaline.com\/en\/transfer-traffic-in-umea\/\">Transfer traffic in Ume\u00e5 \u2192<\/a>\r\n[\/av_toggle]\r\n[av_toggle title='Check-in' title_open='' tags='' title_pos='' slide_speed='' custom_id='check-in' element_template='' one_element_template='' av_uid='' sc_version='1.0' ]\r\n<strong>Passengers without a vehicle<\/strong>\r\n\r\nPassengers' check-in starts no later than two hours before the ship's departure.\r\n\r\nCheck-in must be done if the trip has not yet been paid for or it is a group trip. In the case of a group trip, the group leader can complete the check-in for the whole group. Bring either the booking confirmation or the booking reference.\r\n\r\nThe terminals do not have separate self-service machines for check-in.\r\n\r\nPassengers with a fully paid booking can proceed directly to the departure gate. The gate opens by scanning the QR code found on the booking confirmation, either on your phone or printed out.\r\n\r\n<strong>Vehicle check-in<\/strong>\r\n\r\n<a href=\"https:\/\/www.wasaline.com\/en\/important-information\/vehicles-on-board\/\">Vehicles on board \u2192<\/a>\r\n[\/av_toggle]\r\n[av_toggle title='Embarkation' title_open='' tags='' title_pos='' slide_speed='' custom_id='embarkation' element_template='' one_element_template='' av_uid='av-mmjmnv0b' sc_version='1.0']\r\n<strong>Passengers without a vehicle<\/strong>\r\n\r\nWe aim to start boarding 45 minutes before departure.\r\n\r\nYou must be at the gate no later than 30 minutes before departure. Bookings for passengers arriving late are no longer valid. The boarding bridge and check-in close 20 minutes before departure.\r\n\r\n<strong>Vehicle embarkation<\/strong>\r\n\r\nPassengers traveling by vehicle must be at the port 1 hour before departure. Reservations for passengers and cars arriving late are not valid (the car will be put on a waiting list).\r\n\r\n<a href=\"https:\/\/www.wasaline.com\/en\/important-information\/vehicles-on-board\/\">Vehicles on board \u2192<\/a>\r\n[\/av_toggle]\r\n[av_toggle title='Getting there' tags='' custom_id='getting-there' element_template='' one_element_template='' av_uid='' sc_version='1.0' title_open='' title_pos='' slide_speed='' ]\r\nThe Vaasa terminal is located on Vaskiluoto island, ca 4 kilometers west from the city center of Vaasa. Follow the signs from the city centre to the port.\r\n\r\n<a href=\"https:\/\/www.wasaline.com\/en\/contact-details\/wasaline-terminal-vaasa\/\">Wasaline terminal in Vaasa \u2192<\/a>\r\n\r\nThe port of Ume\u00e5 is located in Holmsund, ca 20 kilometers south from Ume\u00e5 on the E12 highway. Follow signs marked \u201cVASA\u201d from the city centre to get to the port.\r\n\r\n<a href=\"https:\/\/www.wasaline.com\/en\/contact-details\/wasaline-terminal-umea\/\">Wasaline terminal in Ume\u00e5 \u2192<\/a>\r\n[\/av_toggle]\r\n[av_toggle title='Identity check' title_open='' tags='' title_pos='' slide_speed='' custom_id='identity-check' element_template='' one_element_template='' av_uid='' sc_version='1.0' ]\r\n<a href=\"https:\/\/www.wasaline.com\/en\/travel-cancellation-and-transportation-terms\/#toggle-id-2\">Travel, cancellation and transportation terms \u2192<\/a>\r\n[\/av_toggle]\r\n[av_toggle title='Parking' tags='' custom_id='parking' element_template='' one_element_template='' av_uid='' sc_version='1.0' title_open='' title_pos='' slide_speed='' ]\r\n<a href=\"https:\/\/www.wasaline.com\/en\/contact-details\/wasaline-terminal-vaasa\/\">Parking at Vaasa terminal \u2192<\/a>\r\n<a href=\"https:\/\/www.wasaline.com\/en\/contact-details\/wasaline-terminal-umea\/\">Parking at Ume\u00e5 terminal \u2192<\/a>\r\n[\/av_toggle]\r\n[\/av_toggle_container]\r\n[\/av_one_full]\r\n\r\n[av_one_full first min_height='av-equal-height-column' vertical_alignment='av-align-top' space='' row_boxshadow_width='10' row_boxshadow_color='' margin='0px' margin_sync='true' av-desktop-margin='' av-desktop-margin_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-small-margin='' av-small-margin_sync='true' av-mini-margin='' av-mini-margin_sync='true' mobile_breaking='' mobile_column_order='' border='' border_style='solid' border_color='#003865' radius='' radius_sync='true' min_col_height='' padding='' padding_sync='true' av-desktop-padding='' av-desktop-padding_sync='true' av-medium-padding='' av-medium-padding_sync='true' av-small-padding='' av-small-padding_sync='true' av-mini-padding='' av-mini-padding_sync='true' svg_div_top='' svg_div_top_color='#333333' svg_div_top_width='100' svg_div_top_height='50' svg_div_top_max_height='none' svg_div_top_opacity='' svg_div_bottom='' svg_div_bottom_color='#333333' svg_div_bottom_width='100' svg_div_bottom_height='50' svg_div_bottom_max_height='none' svg_div_bottom_opacity='' fold_type='' fold_height='' fold_more='L\u00e4s mer' fold_less='Read less' fold_text_style='' fold_btn_align='' column_boxshadow_width='10' column_boxshadow_color='' background='bg_color' background_color='' background_gradient_direction='vertical' background_gradient_color1='#000000' background_gradient_color2='#ffffff' background_gradient_color3='' src='' attachment='' attachment_size='' background_position='top left' background_repeat='no-repeat' highlight_size='1.1' fold_overlay_color='' fold_text_color='' fold_btn_color='theme-color' fold_btn_bg_color='' fold_btn_font_color='' size-btn-text='' av-desktop-font-size-btn-text='' av-medium-font-size-btn-text='' av-small-font-size-btn-text='' av-mini-font-size-btn-text='' animation='' animation_duration='' animation_custom_bg_color='' animation_z_index_curtain='100' parallax_parallax='' parallax_parallax_speed='' av-desktop-parallax_parallax='' av-desktop-parallax_parallax_speed='' av-medium-parallax_parallax='' av-medium-parallax_parallax_speed='' av-small-parallax_parallax='' av-small-parallax_parallax_speed='' av-mini-parallax_parallax='' av-mini-parallax_parallax_speed='' fold_timer='' z_index_fold='' css_position='' css_position_location=',,,' css_position_z_index='' av-desktop-css_position='' av-desktop-css_position_location=',,,' av-desktop-css_position_z_index='' av-medium-css_position='' av-medium-css_position_location=',,,' av-medium-css_position_z_index='' av-small-css_position='' av-small-css_position_location=',,,' av-small-css_position_z_index='' av-mini-css_position='' av-mini-css_position_location=',,,' av-mini-css_position_z_index='' link='' linktarget='' link_hover='' title_attr='' alt_attr='' mobile_display='' mobile_col_pos='0' id='' custom_class='' template_class='' aria_label='' element_template='' one_element_template='' av_uid='av-9dq3f84' sc_version='1.0']\r\n[av_icon_box icon='ue8ce' font='entypo-fontello' title='Onboard' position='left' icon_style='' boxed='' font_color='' custom_title='' custom_content='' color='' custom_bg='' custom_font='' custom_border='' custom_title_size='' av-desktop-font-size-title='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' custom_content_size='' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' heading_tag='h2' heading_class='' link='' linktarget='' title_attr='' linkelement='' id='' custom_class='' template_class='' element_template='' one_element_template='' av_uid='av-lalj4608' sc_version='1.0' admin_preview_bg=''][\/av_icon_box]\r\n\r\n[av_toggle_container faq_markup='' initial='0' mode='toggle' sort='' styling='av-minimal-toggle' colors='' font_color='' background_color='' border_color='' toggle_icon_color='' colors_current='' font_color_current='' toggle_icon_color_current='' background_current='' background_color_current='' background_gradient_current_direction='vertical' background_gradient_current_color1='#000000' background_gradient_current_color2='#ffffff' background_gradient_current_color3='' hover_colors='' hover_font_color='' hover_background_color='' hover_toggle_icon_color='' size-toggle='' av-desktop-font-size-toggle='' av-medium-font-size-toggle='' av-small-font-size-toggle='' av-mini-font-size-toggle='' size-content='' av-desktop-font-size-content='' av-medium-font-size-content='' av-small-font-size-content='' av-mini-font-size-content='' heading_tag='h3' heading_class='' alb_description='' id='' custom_class='' template_class='' element_template='' one_element_template='' av_uid='av-mmciokkn' sc_version='1.0' admin_preview_bg='']\r\n[av_toggle title='Accessible travel' tags='' custom_id='accessible-travel' element_template='' one_element_template='' av_uid='' sc_version='1.0' title_open='' title_pos='' slide_speed='' ]\r\nWasaline strives to ensure all passengers, regardless of disability, a smooth, accessible and enjoyable travel with Wasaline vessels.\r\n\r\n<a href=\"https:\/\/www.wasaline.com\/en\/important-information\/accessible-travel\/\">Accessible travel \u2192<\/a>\r\n[\/av_toggle]\r\n[av_toggle title='Cabin keys' tags='' custom_id='cabin-keys' element_template='' one_element_template='' av_uid='' sc_version='1.0' title_open='' title_pos='' slide_speed='' ]\r\nPrinted keycards can be collected from the kiosk located on deck 7. Registered customers can also use the <a href=\"https:\/\/www.wasaline.com\/en\/wasalines-app-and-gates\/\">Wasaline app<\/a> as a mobile cabin key. <a href=\"https:\/\/www.wasaline.com\/en\/onboard\/cabins\/#cabinkeys\">Read more \u2192<\/a>\r\n[\/av_toggle]\r\n[av_toggle title='Currency exchange' tags='' custom_id='currency-exchange' element_template='' one_element_template='' av_uid='' sc_version='1.0' title_open='' title_pos='' slide_speed='' ]\r\nThere is no currency exchange service on board.\r\n[\/av_toggle]\r\n[av_toggle title='Disembarkation' tags='' custom_id='disembarkation' element_template='' one_element_template='' av_uid='' sc_version='1.0' title_open='' title_pos='' slide_speed='' ]\r\nPassengers without a vehicle disembark the ship from deck 7.\r\n\r\nAn announcement on the ship's PA is made when passengers traveling with a vehicle should move to the car deck.\r\n[\/av_toggle]\r\n[av_toggle title='First aid' tags='' custom_id='first-aid' element_template='' one_element_template='' av_uid='' sc_version='1.0' title_open='' title_pos='' slide_speed='' ]\r\nOur ship does not have a nurse or a doctor on duty, but our entire staff is trained in first aid preparedness. In situations requiring first aid, contact the information point or the nearest crew member.\r\n\r\nThe defibrillator can be found on deck 7, on the wall opposite the information desk.\r\n[\/av_toggle]\r\n[av_toggle title='Floor plan' tags='' custom_id='our-ferry' element_template='' one_element_template='' av_uid='' sc_version='1.0' title_open='' title_pos='' slide_speed='' ]\r\n<a href=\"https:\/\/www.wasaline.com\/en\/our-ferry\/\">Our ferry \u2192<\/a>\r\n[\/av_toggle]\r\n[av_toggle title='Internet access' tags='' custom_id='internet-access' element_template='' one_element_template='' av_uid='' sc_version='1.0' title_open='' title_pos='' slide_speed='' ]\r\nWe offer our passengers free wireless network throughout the journey. No username or password is required. Aurora Botnia's guest network is joined by accepting the terms of use.\r\n[\/av_toggle]\r\n[av_toggle title='Luggage storage' title_open='' tags='' title_pos='' slide_speed='' custom_id='luggage-storage' element_template='' one_element_template='' av_uid='av-mmciojph' sc_version='1.0']\r\nOn deck 7, near the shop, there are paid self-service lockers for storing luggage and personal items. The rental fee is paid by scanning the QR code or by paying with a credit or debit card on-site.\r\n\r\nThe maximum dimensions for locker compartments are 60 x 55 x 28 cm, 60 x 55 x 42 cm and 85 x 60 x 33 cm.\r\n[\/av_toggle]\r\n[av_toggle title='Pets on board' tags='' custom_id='pets-on-board' element_template='' one_element_template='' av_uid='' sc_version='1.0' title_open='' title_pos='' slide_speed='' ]\r\nPets are welcome! Make sure to declare your pet when booking the trip. During the trip, pets may stay in designated areas of the ship or remain in the car.\r\n\r\n<a href=\"https:\/\/www.wasaline.com\/en\/important-information\/traveling-with-pets\/\">Traveling with pets \u2192<\/a>\r\n[\/av_toggle]\r\n[av_toggle title='Port stop on a day cruise' tags='' custom_id='port-stop' element_template='' one_element_template='' av_uid='' sc_version='1.0' title_open='' title_pos='' slide_speed='' ]\r\n<strong>Day cruise - Port stop at most 2 hours<\/strong>\r\n<ul>\r\n \t<li>No disembarkation is necessary during port stop<\/li>\r\n \t<li>Cabins and lounge seats are booked for the entire cruise<\/li>\r\n<\/ul>\r\n<strong>Day cruise with a visit ashore - Port stop over 2 hours<\/strong>\r\n<ul>\r\n \t<li>Passengers must disembark the ship<\/li>\r\n \t<li>Personal items must be collected from cabins and lockers<\/li>\r\n \t<li>Cabins and lounge seats are booked separately for outbound and return trip<\/li>\r\n<\/ul>\r\n[\/av_toggle]\r\n[av_toggle title='Restaurant reservations' tags='' custom_id='restaurant-reservations' element_template='' one_element_template='' av_uid='' sc_version='1.0' title_open='' title_pos='' slide_speed='' ]\r\nThe restaurant reservation times on the booking confirmation are in local time.\r\n\r\nPlease arrive in the restaurant in time, no more than 30 minutes after the restaurant has opened or the serving has started.\r\n[\/av_toggle]\r\n[av_toggle title='Rules of conduct' tags='' custom_id='rules-of-conduct' element_template='' one_element_template='' av_uid='' sc_version='1.0' title_open='' title_pos='' slide_speed='' ]\r\nTo ensure everybody\u2019s welfare and safety on board, all passengers must follow rules of conduct.\r\n\r\n<a href=\"https:\/\/www.wasaline.com\/en\/travel-cancellation-and-transportation-terms\/#toggle-id-11\">Rules of conduct \u2192<\/a>\r\n[\/av_toggle]\r\n[av_toggle title='Safety' tags='' custom_id='safety' element_template='' one_element_template='' av_uid='' sc_version='1.0' title_open='' title_pos='' slide_speed='' ]\r\nAfter departure, a short PA announcement is given regarding safety instructions and rescue equipment.\r\n\r\nPlease familiarize yourself with our safety instructions. They can be found e.g. from the wall opposite the info point on deck 7 and from the cabins.\r\n\r\nOur staff will be happy to answer all your safety-related questions.\r\n[\/av_toggle]\r\n[av_toggle title='Smoking' tags='' custom_id='' element_template='' one_element_template='' av_uid='' sc_version='1.0' title_open='' title_pos='' slide_speed='' ]\r\nSmoking is only allowed on the outside deck.\r\n[\/av_toggle]\r\n[av_toggle title='Special diet' tags='' custom_id='' element_template='' one_element_template='' av_uid='' sc_version='1.0' title_open='' title_pos='' slide_speed='' ]\r\nThe restaurant, bistro and cafe offer lactose-free, gluten-free, sugar-free options as well as options suitable for vegetarians and vegans.\r\n[\/av_toggle]\r\n[av_toggle title='Staying overnight' tags='' custom_id='staying-overnight' element_template='' one_element_template='' av_uid='' sc_version='1.0' title_open='' title_pos='' slide_speed='' ]\r\nIt is not allowed to remain in the cabins over night after the ferry has arrived to port.\r\n[\/av_toggle]\r\n[av_toggle title='Time zone and time on board' title_open='' tags='' title_pos='' slide_speed='' custom_id='time-zone' element_template='' one_element_template='' av_uid='' sc_version='1.0' ]\r\nArrival and departure times in are indicated in local time in timetables, booking system and booking confirmations.\r\n\r\nFinland is one hour ahead (+1 h) of Sweden i.e. when the time is 13.00 in Finland, it is 12.00 in Sweden.\r\n\r\nTime on board is fixed at Finnish time.\r\n[\/av_toggle]\r\n[\/av_toggle_container]\r\n[\/av_one_full]\r\n\r\n[av_one_full first min_height='av-equal-height-column' vertical_alignment='av-align-top' space='' row_boxshadow_width='10' row_boxshadow_color='' margin='0px' margin_sync='true' av-desktop-margin='' av-desktop-margin_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-small-margin='' av-small-margin_sync='true' av-mini-margin='' av-mini-margin_sync='true' mobile_breaking='' 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