Transfer traffic in Umeå

Timetable and delays

The transfer connection departs from Ålidhem center – 1 1/2 hours before the ferry departure. The Ålidhem stop has moved 150 meters up the same street. If the ferry departure is delayed by more than 3 hours the transfer connection departs from Ålidhem center 1 ½ hours before the new ferry departure time.

Reservation

Tickets must be pre-booked at the latest 3 hours before departure.

Book connection traffic via our online booking or by calling +46 90 2090961, or email [email protected]. When buying a ticket via the online booking, a 25% discount is obtained compared to buying the ticketss on board the bus / taxi. The booking service is open during all hours. Connection traffic must be booked in advance. Non-booked passengers will only have a seat in case of free space.

Wheelchair accessible taxis – special transport in Umeå

A taxi that is suitable for a wheelchair must be booked in advance at least 24 hours before the voyage. Special transport can be booked for example from Umeå taxi, please call +46 90 77 00 00.

Baby strollers

One baby stroller per passenger is allowed on the bus. This must be notified when booking. The same applies for passengers with wheelchairs.

Bicycle

One bicycle per passenger is allowed on the bus. This must be notified when booking and an additional 45 kr / 5€ will be charged.

Child safety seat

Child safety seats can be provided by the traffic company. This must be notified when booking.

Animals

Smaller animals which travel on the lap or in a bag/box and assistance dogs for visually impaired travel free of charge. For other animals an additional 45 kr / 5€ will be charged.

This must be notified when booking. Bigger animals must stay on the floor of the bus.

Baggage

One piece of hand luggage and/or a travel bag, one pair of skis or a snowboard in a bag, may be taken onboard free of charge. Any baggage is at the passenger’s responsibility and should be clearly tagged with name, address and telephone number.

Baggage may be taken into the passenger section only if the size and weight limits of the baggage shelves allow. Rest of the baggage will be placed in the baggage section of the vehicle. For security reasons the central aisle of the passenger section must be held free of all baggage and other goods.

E-cigarettes

We do not allow the usage of e-cigarettes onboard our vehicles.

Complaints

Complaints: [email protected] or here.